Information Collection By registering, customers voluntarily choose to provide their Personal Data required for contracting, updating, or canceling services offered on this site, including: purchases in the virtual store, contacts with customer service, and others. Personal Data collected will be subject to automated processing and incorporated into electronic personal data records, of which JM Farma is the owner and responsible party.
Use of Information Personal information provided by customers is used to identify the user audience, their profile and purchasing habits, for management, administration, service, expansion and improvement of products and services; for adapting services to users' preferences; for creating new products and services; and for sending operational and commercial information through traditional and/or electronic means.
JM Farma Commits To: Promptly correct any changes related to the User's Personal Data upon notification. Not disclose, under any circumstances without prior authorization, the email of internet users who register on pages requiring personal data. Enable internet users to cancel, at any time, the delivery of informational material previously requested. Not commercialize or disclose customer data for purposes other than site actions. JM Farma adopts as policy the commitment not to disclose information about access performed by its users, unless obligated to do so by court order or in strict compliance with legal norms. JM Farma maintains confidential the private registration data of its users, only revealing them to third parties in cases where there are no legal prohibitions, by court order, or with authorization from their holders. JM Farma may occasionally record data files called 'cookies' on the user's computer to personalize navigation and improve the browsing experience.
Order Cancellation Due to Carrier Loss Cancellation and payment refund requests due to order loss by postal services or third-party carriers will be processed within 30 calendar days from opening the request. Payment cancellation or refund will only be made if the carrier has not delivered the order within this timeframe.
